Last Updated: 07/05/2024
Welcome to the privacy policy of Etherion, operating using the website/eshop https://etherion.gr. This policy describes how we collect, use, and protect the personal data you provide to us when using our store and services.
The use of our web pages and the services provided to the visitor on the site etherion.gr owned by Etherion hereafter «the company», requires your agreement with the Privacy Policy of this site. Therefore, the visitor must carefully read the contents of this page before using the services of our website. If he does not agree, he must leave this website and NEVER make use any of its services or content.
This privacy policy may change from time to time according the relevant legislation. We will not explicitly notify our customers or our site’s users about these changes. Instead, we recommend you to occasionally visit this page for any changes to this privacy policy. The continued use of the etherion.gr website even after any changes to the Privacy Policy implies the unconditional acceptance of these terms by you.
This policy applies to the Etherion website, domain, application, services, and products. We collect and process your personal data only when it is absolutely necessary. We will never sell, rent, distribute, or publicize in any way your personal data.
If you are under 16, you MUST have your parents’ consent before using the services of this site.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non Etherion) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
Personal Data We Collect
When using our store, we may collect personal data you provide to us, such as:
- What products you ordered and when
- Name, e-mail address, and phone number provided by the customer
- Billing address entered by the customer
- A note about payment method used by the customer
Additionally, we may collect information regarding access and usage of our store, including device data and IP address.
Collection of Non-Personal Identification Information
We may gather non-personal identification information regarding Users whenever they engage with our Site. Such non-personal identification information may comprise the browser name, computer type, and technical details about Users’ means of connecting to our Site, such as operating system and Internet service providers used, along with other similar information.
Web Browser Cookies
To enhance our services and improve user experience, our website utilizes cookies. Cookies are small text files that the website saves on the user/visitor’s computer or mobile device (e.g., smartphone, tablet) when accessed through a browser. They enable the site to remember user actions and preferences (such as login, language, font size, and display preferences) over time, eliminating the need to reintroduce these preferences with each visit. Additionally, cookies help us understand user behavior to optimize the services we provide. Please note that cookies do not store personal information or enable any third party to contact the site visitor via email or telephone. Furthermore, cookies do not have access to documents or files on the visitor’s computer.
The cookies we use include:
Necessary Cookies:
These cookies are essential for the proper functioning of the website and enable users to browse and utilize its features seamlessly (e.g., session cookies). They do not identify or store individual user identities and are deleted upon leaving the site. Without these cookies, the website cannot function effectively, and features such as user account login, online product purchases, and payments are unavailable.
Performance Cookies:
Performance cookies collect information about user behavior and store usage and performance statistics to enhance and optimize the site’s performance.
Usability Cookies:
These cookies store usage details of the website to facilitate users upon subsequent visits. This data is not accessible to third parties when the user visits the site.Third-party Cookies:
Examples include Google Analytics. Google Analytics is a web analytics service provided by Google, Inc. These cookies help analyze user website usage, demographics, accessibility technologies, and more. They are governed by Google’s Privacy Policy. Our website services may include links to third-party websites in the future. We are not responsible for the privacy practices of such third-party websites and encourage our users/visitors to review their privacy policies.
By providing their information during transactions, member registration, or any other interaction with the website, visitors/users consent to the processing of their personal data to facilitate smooth transaction processing and the provision of services. Voluntary registration on our online store entitles our company to process the provided personal data to fulfill orders and provide requested services. By registering, visitors/users provide legal consent for the processing of their personal data by the company in accordance with the law.
How We Use Your Personal Data
We use the personal data you provide to us to fulfill orders, provide requested services, communicate with you, and personalize your experience on our store.Sharing Personal Data
We do not share your personal data with third parties without your consent, unless required by law or necessary for the execution of requested services.
Protection of Personal Data
We take security measures to protect the personal data you provide to us from loss, misuse, or unauthorized access.
At etherion.gr, we are committed to managing and protecting our customers’ personal data in compliance with the General Data Protection Regulation 2016/679/EU (GDPR), as well as Greek and European legislation. We adhere to all necessary security measures required by law.
The individual responsible for the processing of this data is Mrs. Penelope Petraki. You can contact her to exercise your legal rights at Lorentzou Mavili 20B, Heraklion, Crete, 713 06, tel. (+30) 2810 210 810, www.etherion.gr.
Etherion.gr operates in accordance with applicable laws, ensuring the privacy of every visitor and registered member. We undertake not to disclose any personal data to any third party, whether legal or natural, except where required by relevant legal provisions or competent authorities.
How long we hold your personal data
We will retain your personal data only for as long as is necessary for the purposes outlined in this privacy policy or as required by law. When your personal data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.
The specific retention period for your personal data may vary depending on factors such as the type of data, the purposes for which it was collected, and any legal or regulatory requirements. In general, we will retain your personal data for the duration of our relationship with you and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
If you have any questions regarding the retention period for your specific personal data, please contact us using the information provided in the “Contact” section of this privacy policy.
Your Rights
You have the right to request access, correction, or deletion of your personal data. You may also object to the processing of your personal data or request its transfer to another organization.
Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have certain rights regarding your personal data. These rights include:
Right to Access:
You have the right to request access to the personal data we hold about you. Upon request, we will provide you with information about the categories of personal data we process, the purposes of processing, the recipients or categories of recipients to whom the personal data has been or will be disclosed, and the envisaged period for which the personal data will be stored.
Right to Rectification:
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure:
You have the right to request the deletion of your personal data under certain circumstances, such as when the personal data is no longer necessary for the purposes for which it was collected or processed, or when you withdraw your consent and there is no other legal ground for processing.
Right to Restriction of Processing:
You have the right to request the restriction of processing of your personal data under certain circumstances, such as when you contest the accuracy of the personal data, or when the processing is unlawful and you oppose the erasure of the personal data.
Right to Data Portability:
You have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from us, where technically feasible.
Right to Object:
You have the right to object to the processing of your personal data under certain circumstances, such as when the processing is based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent:
If we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, or if you have any questions regarding your rights or our processing of your personal data, please contact us using the information provided in the “Contact” section of this privacy policy.
Please note that we may require verification of your identity before responding to your requests.
Request to Download or Delete Your Data
Under the General Data Protection Regulation (GDPR), you have the right to request access to, or deletion of, your personal data held by us. You can exercise these rights by following the steps outlined below:
Downloading Your Data:
If you would like to download a copy of the personal data we hold about you, please send an email to our Data Protection Officer at info@etherion.gr with the subject line “Request for Personal Data Download.” In your email, please provide your full name and any additional information that may help us locate your data.
Upon receiving your request, we will verify your identity and provide you with a downloadable file containing the personal data we hold about you within 60 days.
Deleting Your Data:
If you would like us to delete your personal data from our systems, please send an email to our Data Protection Officer at info@etherion.gr with the subject line “Request for Personal Data Deletion.” In your email, please provide your full name and any additional information that may help us locate your data.
Upon receiving your request, we will verify your identity and proceed to delete your personal data from our systems within 60 days, unless we are required by law to retain certain information or if there are legitimate reasons for us to continue processing your data.
Please note that in some cases, we may not be able to comply with your request for deletion if it would result in a violation of legal obligations or contractual requirements. Additionally, we may need to retain certain information for legitimate business purposes, such as fraud prevention or resolving disputes.
If you have any questions or concerns about how we handle your personal data or if you encounter any difficulties in exercising your rights, please contact our Data Protection Officer at info@etherion.gr.
Changes to this Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contacting us Regarding Data-Related issues
If you have any questions, concerns, or requests related to the processing of your personal data or your rights under the General Data Protection Regulation (GDPR), we encourage you to reach out to us. You can contact us using one of the methods listed below:
Email:
Send an email to our Data Protection Officer at info@etherion.gr. Please include “Data-related Issue” in the subject line to ensure prompt attention to your inquiry.
Contact Form:
Fill out the contact form on our website, specifying your data-related issue or request in the message field. You can access the contact form here.
Postal Mail:
Send a letter to our mailing address, clearly stating your name, contact information, and the nature of your data-related issue or request.
- Our mailing address is:
- Etherion.gr
- (+30) 2810 210 810
- Lorentzou Mavili 20B
- Heraklion, Crete, 713 06
- Greece
When contacting us, please provide as much detail as possible about your data-related issue or request, including any relevant context or background information. This will help us understand and address your concerns effectively.
We take data protection and privacy seriously, and we are committed to addressing any data-related issues or requests in a timely and responsible manner.
Thank you for your cooperation.
